Aboriginal Community Services is a leading not-for-profit aged care provider supporting more than 430 Elders across metropolitan Adelaide and regional South Australia. We offer culturally safe, compassionate care at every stage of ageing — from in-home support services that help Elders age well for longer in their own communities to 24/7 residential aged care at our Aboriginal Elders Village.
Visions & Values
As South Australia’s largest aged care provider for First Nations peoples, we support Elders to age well at home and at our residential aged care village.
Who we are
Our purpose
As an Aboriginal Controlled Community Organisation, our Elders — the knowledge holders, teachers, leaders and survivors of our communities — are at the heart of everything we do.
Aboriginal Community Services is committed to delivering the highest standard of care, continually improving to ensure Elders receive aged care that is culturally safe, holistic and personally tailored.
Central to our approach is self-determined care, empowering Elders and their loved ones with choice and control over how, when and where they receive the care they need.
Our vision and values
Our vision is to be a trusted aged care provider, known for quality care, cultural and professional integrity and unwavering commitment to self-determination of Aboriginal Elders, their loved ones and future generations.
We work toward this vision with a skilled, dedicated workforce and partnerships across government and Aboriginal-led organisations.
Our key values include:
Connection to Community–
Nurturing meaningful relationships and promoting social inclusion by supporting Elders to engage though their interests, activities and the wider community.
Self-determination
Honouring the rights of Elders to make informed choices and maintain control over their lives, supporting independence and dignity.
Respect
Treating every individual with compassion and dignity, valuing their unique experiences, preferences and cultural backgrounds.
Continuous Improvement
Commitment to learning and evolving, consistently seeking better ways to provide high-quality, person-centred care.
Honesty and Transparency
Communicating openly and clearly, building trust through integrity and sharing accurate, timely information.
Accountability
Taking responsibility for our actions and decisions, ensuring we deliver on our commitments and learn from our outcomes.
Sustainability
Planning and operating responsibly, making choices that support long-term wellbeing for our Elders, staff and the environment.
Efficiency
Delivering care and services that are both effective and efficient, ensuring resources are used wisely to maximise positive outcomes for Elders.
Cultural integrity
At Aboriginal Community Services, our decisions and actions are grounded in our cultural obligations to uphold, protect and honour First Nations peoples, customs and practices. These responsibilities shape every part of our work — from how we care for Elders and engage with communities, to how we deliver services, build partnerships and advocate with integrity. Cultural integrity is not a principle we follow — it is who we are.
